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About Us
Ride The Hill are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at andy@ridethehill.com.
Our Contact details:
Ride The Hill
Priory Farm Nutfield Redhill Surrey RH1 4EJ United Kingdom
Phone: 0845 0944 360
Fax:
Email: andy@ridethehill.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa, Mastercard, Maestro, Solo and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via the online store, phone or over the internet.
Shipping And Handling
Postage is charged at costs - we do not make a charge for handling.
Orders over £90 are sent out FREE next day delivery to mainland UK, surcharges apply for Highlands, ROI, IOW, Channel Islands. Orders are delivered between 9am and 5pm and require a signature. Redelivery surcharge of £4.00 does apply.
Delivery Schedule
We deliver your order right away. If in stock your order will be sent out to you within 2 working days, if out of stock we will contact you with an alternative or advise of an expected delivery date.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is included in the retail price. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All products are warranted by the manufacturer.
Reaching Us
If you need to reach us, please email us on andy@ridethehill.com, alternatively, you can call on 0845 0944 360 (International +44 0845 0944 360) or fax us on or write to us at Priory Farm Nutfield Redhill Surrey RH1 4EJ United Kingdom
Privacy Policy
Ride The Hill do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
Faulty goods may be returned at anytime during the manufacturers guarantee and Ride The Hill will arrange for the goods to be rectified or replaced.
Unwanted or incorrectly ordered goods can be returned at the customers expence and provided they have not been used or damaged, Ride The Hill will issue a full refund less the cost of postage.
EPOS System Information