Ride the Hill
 
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About Us Ride the Hill are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@ridethehill.com

Our Contact details:
Ride the Hill
Priory Farm,
Sandy Lane,
Nutfield,
Redhill,
Surrey, RH1 4EJ, U.K

Phone: 0845 0944 360
Email: info@ridethehill.com
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We do accept credit & debit card payment. If you are shopping from outside the UK, place your order and your PayPal will convert the transaction to your own currency.

We accept PayPal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via the online store, phone or over the internet.
Shipping And Handling Postage is charged at costs - we do not make a charge for handling.

Orders over £100 are sent out FREE delivery to mainland UK, surcharges apply for Highlands, ROI, IOW, Channel Islands. Orders are delivered between 9am and 5pm. Redelivery surcharge of £4.00 does apply.
Delivery Schedule We deliver your order right away. If in stock your order will be sent out to you within 2 working days of us recieving the order, if out of stock we will contact you with an alternative or advise of an expected delivery date.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included in the retail price. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All products are warranted by the manufacturer.
Reaching Us If you need to reach us, please email us on info@ridethehill.com alternatively, you can call on 0845 0944 360(International +44 845 0944 360)
Privacy Policy Ride the Hill do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy Faulty goods may be returned at anytime during the manufacturers guarantee and Ride The Hill will arrange for the goods to be rectified or replaced.

Unwanted or incorrectly ordered goods can be returned at the customers expence and provided they have not been used or damaged, Ride The Hill will issue a full refund less the cost of postage. Maximum return time is 28 days, proff of purchase MUST be given.

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